Dorfman Pacific | Solutions Implemented | References Portfolio

Dorfman Pacific is a 100-year-old hat wholesaler that needed to innovate to meet increasing customer demand.

Industry: Wholesale retail
Location: United States

Challenges:
Dorfman Pacific hadn’t updated its operations in almost a century. The wholesaler:

• Relied on manual pen/paper processes for inventory and tracking
• Needed better efficiency, accuracy, and digitization to get orders out in a 24-hour period
• Needed to invoice at the SKU level due to the variety of the end customer business models with which it dealt

Solutions Implemented:
Körber brought a modern solution to a legacy company:

• Warehouse Advantage

Benefits:
Dorfman Pacific quickly adjusted to the new system. As a result:

• It has been several years since the company has had to call HighJump for any system issues
• Productivity per worker has gone up, training time has gone down, and warehouse employee happiness has increased
• Accuracy has gone up