**Dorfman Pacific is a 100-year-old hat wholesaler that needed to innovate to meet increasing customer demand.**

**Industry:** Wholesale retail  
**Location:** United States

**Challenges:**  
Dorfman Pacific hadn’t updated its operations in almost a century. The wholesaler:

- Relied on manual pen/paper processes for inventory and tracking  
- Needed better efficiency, accuracy, and digitization to get orders out in a 24-hour period  
- Needed to invoice at the SKU level due to the variety of the end customer business models with which it dealt

**Solutions Implemented:**  
Körber brought a modern solution to a legacy company:

- **Warehouse Advantage**

**Benefits:**  
Dorfman Pacific quickly adjusted to the new system. As a result:

- It has been several years since the company has had to call HighJump for any system issues  
- Productivity per worker has gone up, training time has gone down, and warehouse employee happiness has increased  
- Accuracy has gone up